Absolutely! If a unit is installed improperly it can create more problems than what it was supposed to solve. Beyond install, the unit needs to be programmed correctly by someone who knows the equipment. For this reason, we have technicians who focus on finding the right solutions. However, when it comes to installing the units we want to you use a professional plumber who does all of our installs so that they know our equipment and so that you know the installation was done correctly and to code.